FAQs

Q. Do you (the owner) actually work on our floor, or do you send crews or sub-contract the work out?

A. Yes it's true I actually work on almost every job! Unlike other companies that just send a couple of apprentices over, or just sub' the entire job out. This way I can assure your satisfaction and you need not worry about who is on your property

Q. Are there any health concerns related to wood flooring?

A. Leading allergists will agree that Naked Floors are an ideal choice for a healthy home. Wooden floors are easy to clean and will not harbour dust mites or mould. As we spend 90% of our time indoors with our floors, clean Floors are a must. Researchers believe a microscopic insect "the dust mite" could be responsible for increasing rise in asthma

Q. How long does it take to sand and finish my old floors?

A. The average size room takes one and a half days from start to finish. We use fast drying sealants which will enable you to walk gently across the Wood Floor with your shoes off after 2 to 3 hours. We then recommend 18 hours before resuming heavy foot traffic and replacing furniture

Q. Do you come in and move furniture?

A. We normally do not move your furniture. Moving furniture is the customer's responsibility, due to insurance restrictions not covering us for injuries or damages sustained while moving furniture

Q. Will I need to stay out of the house during the process?

A. The sanding process is extremely loud and some finishes (polyurethane) contain strong chemicals. We recommend leaving your house, unless you have a separate floor to stay on. If you are having several rooms sanded we can work around you. Because of the noise levels we do recommend out of courtesy that you inform your neighbours in advance that work is about to be carried out on your property